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Courage as part of fundraising: why the biggest obstacle usually isn't donors, but fear
Online fundraising tips
April 29, 20268 minutes read

Courage as part of fundraising: why the biggest obstacle usually isn't donors, but fear

There are days when fundraising looks like a very rational discipline. A campaign plan, donor segmentation, outputs, reports. From the outside it might seem that it's mainly about a well-designed process. And then suddenly comes a moment that doesn't fit into any spreadsheet.

The moment just before sending a newsletter, before launching a campaign, before calling a donor. A brief instant when a surprisingly ordinary question runs through your mind: What if it doesn't work out?

Not because you don't believe in your work. Quite the opposite. Often it's because you care about it.

Fundraising, in its essence, is not just about raising funds. Often it is about stepping out of the safety of internal meetings and bringing out something we believe in so much that we are able to ask others for support too. Showing the organization's impact, letting it speak for itself, and accepting that not everyone will respond to it.

With online fundraising, this feeling may be even more intense. A campaign, once launched, reaches thousands of people within minutes; a single e-mail can open up dozens of responses, or none at all. So sometimes the hardest part really isn't preparing the campaign, but pressing the “send” button.

That's why it's worth saying out loud something that many fundraisers don't talk about.

If you ever hesitate, put off launching a campaign or aren't sure whether you're already asking too much, it says nothing about the quality of your work. It just means you're in a profession that requires courage. Because the biggest obstacle in fundraising is usually not a lack of donors, but fear.

The fear that fundraising doesn't talk about much

We are getting better and better at talking about fundraising professionally. Strategy, donor retention, revenue growth. And that's a good thing; the professionalization of the field has moved the whole sector a long way forward. But alongside it there is a second layer of the work that doesn't fit into dashboards. The layer of doubt.

That strange feeling when you know that without regular communication, relationships with donors won't develop, yet at the same time you wonder whether you're already being too active. When you're preparing the next campaign and asking yourself whether people will feel we're asking too much. When you rewrite the subject line of a newsletter for the eighth time, not because it isn't good enough, but because sending it has suddenly become harder than preparing it.

And on top of that, there is often a second kind of uncertainty. Not directed outward, but inward, into the organization. How do you explain to colleagues that fundraising isn't something that happens alongside the program, but something that allows the program to exist? How do you show that donor care isn't an administrative task and that communication isn't a pointless middle step? Sometimes you're not defending an individual campaign. You're defending the very idea that relationships with donors are a legitimate part of the organization's mission.

And yet this is exactly where the two levels connect. Organizations that understand fundraising as long-term relationship work don't communicate less. They communicate with more confidence. They don't feel like they are constantly asking. They know they are inviting people to take part.

Maybe that's why fundraiser fatigue tends to be so inconspicuous. It doesn't start when someone declines to donate. It starts when you begin to doubt whether you should ask at all.

From asking for support to building a relationship

In moments of uncertainty, it sometimes helps to return to a simple question. What are we actually offering people when we ask them for support?

The first answer tends to be practical: the chance to contribute. But long-term giving usually doesn't rest on the transaction itself. It rests on the feeling that a person understands what the organization does, trusts it and wants to be part of its journey. Fundraising isn't just raising funds. It is building a relationship in which people have the chance to decide that they want to be part of the solution.

That doesn't mean we stop asking. On the contrary, it means we don't ask from a position of scarcity, but from a position of meaning. That instead of asking “How do we get a donation?”, we more often start thinking about the question “How do we build trust so that people want to come back?”

The difference may seem subtle. In reality, though, it changes the tone of all communication. There is less apologizing and less of the feeling that we are taking something from someone. And there is more peace in knowing that the relationship with a donor doesn't begin with a payment, but much earlier.

What helps when fear speaks up

Don't measure only the result. Build relationships.
Try for a moment to imagine a donor who gave to you three months ago and hasn't heard from you since. What do they think of you today? Probably nothing. Not because they don't care about the cause, but because you haven't given them a reason to remember you. A relationship doesn't come from a single donation, but from what comes afterwards. From a short e-mail telling them what their contribution made possible, from a moment when you bring them closer to what is happening in the organization without wanting anything from them, or from regular contact that gives them the feeling of being part of something they care about. That is why the organizations that are most stable in the long run are those that think not only about how much money they've raised, but also about how much trust they've built. Relationships tend to be what holds an organization together when algorithms, the economic situation or the mood of society change.

Don't lose touch with why you do all this.

There is a specific kind of fatigue that fundraisers know but rarely name. You know how to write an e-mail, you know what works, you know how to set up a campaign, and yet you sit in front of a blank page and can't write a thing. It's not a block. It's a disconnection. From what the work actually changes.

And paradoxically, at that moment, neither another training nor a change of direction will help. What helps is reading a message from a donor or going through the results of last year's campaign. In short, trying to recall a specific situation that wouldn't have happened without this work. Confidence in fundraising rarely comes from perfect arguments; it is built by knowing once again why you stand behind what you say.

Look for allies outside your own organization too.

Fundraising can be a surprisingly lonely discipline. Even though from the outside it looks like communicating with people, in reality you can spend a lot of time alone with your decisions. And at that moment it's easiest to believe that the uncertainty you feel is yours alone. It isn't. A fundraiser in an experienced organization that raises millions a year hesitates before sending a newsletter just as much as someone launching their first campaign. So it's not that the more experienced ones don't have doubts; they just have people around them to talk about them with.

The Czech nonprofit scene has one advantage in this respect that is worth using: a willingness to share. When another organization's campaign inspires you, reach out. When something isn't working, ask. Courage doesn't have to mean handling everything on your own. Sometimes it means allowing yourself to lean on the experience of others.

Create anchor points for yourself.

When fatigue or doubts arrive, it's tempting to look for a big solution. Rebuild the strategy, try a new tool, set things up differently. In reality, though, at that moment you usually don't need more; it's enough to stop and remind yourself where you stand.

Even seemingly small steps can help with that:

  • A short checklist before launching a campaign that separates decision-making from fine-tuning.

  • A few minutes at the end of the week devoted to what went well

  • Regular time to thank selected donors or colleagues.

It's not about productivity. It's about rhythm. And rhythm is what keeps you moving even in moments when certainty fades.

And one more thing to close

If you are sitting right now over a campaign you've been putting off for days because it isn't good enough yet, it may be worth remembering that donors don't expect perfection.

They just need an opportunity to get involved.

Confidence and stability are always accompanied by a certain amount of fear. So don't wait for the doubts to disappear completely; keep going, and you'll find that this is the only way they gradually ease.

The strongest fundraising doesn't come hand in hand with the biggest budget or the most perfect campaign. At Darujme.cz we see that the campaigns that end up exceeding their goal often look completely ordinary at the start. Courage never means getting rid of doubts, but choosing not to let them decide for you.