The method of so-called peer-mentoring – mentors and clients talk about problems and life situations with which they have personal experiences.
The patroness of the service is a TV moderator Ester Janečková, whose 14 year-old nephew Filip committed suicide over his homosexual orientation.
The counseling service in numbers:
2015 – launch of the service
24 volunteer mentors in an almost unchanged team
2000 clients have asked for help
126,000 unique users of the website
78% of the service’s users are younger than 25
2017 – the year when the numbers of trans users began to grow significantly
The most common conversation topic – fears of coming out and of gay bashing